Responsive DealerFire Playground dealership customer reviews

filifamily 26 May 2016

Jeff Arnault was at the desk, very professional and explained all charges prior to the work being done so no surprises there! He apologized right up front saying the mechanic that I always request was very busy so it might be a little longer. I appreciated knowing up front since I was waiting for my... vehicle. They have a nice waiting area with tv and coffee. The mechanic Shawn Kuehn is the reason I go to this Honda Barn. He is the absolute best. I have a honda dealership right in Salem where I live but go the distance for what I consider top notch service. Show more

5 rate

TWMILLER1969 26 May 2016

Jeff is an excellent service assistant and a credit to your business. He gives good advice to the car owner and is pleasant, courteous, thoughtful, and professional. I would ordinarily "settle" for my car service, including new tires, to be done at a generic or discount service provider like a loc...al garage or a WalMart. I can honestly say I have returned to Honda Barn for my service needs because of Jeff's initiative, the confidence he inspires, and the greater piece of mind it gives me. And the mechanics doing the work always perform a thorough diagnostic and top rate service, just as Jeff promises. It costs a little more but is well worth it. Show more

5 rate

by vodochodsky 25 May 2016

My Sonata purchaseOverall good experience with dealership. Very friendly. Lawn mower promo "giveaway" was NOT very clear. Offer sounded like a "free" mower with new car purchase, but that turned out to not be exactly what the ad stated....a little mis-leading.

5 rate

vodochodsky 25 May 2016

Overall good experience with dealership. Very friendly. Lawn mower promo "giveaway" was NOT very clear. Offer sounded like a "free" mower with new car purchase, but that turned out to not be exactly what the ad stated....a little mis-leading.

5 rate

Dc 25 May 2016

Love the new service department layout. Felt like a queen pulling into the garage on a rainy day. Service was very prompt and the shuttle driver also very nice.

5 rate

dwinslow91 25 May 2016

I would give the Honda Barn's service department an excellent rating. I ordered accessories for my new Honda Pilot. When they came in , I was notified, made an appointment and they did the work. Brendan Daly was very professional and knowledgeable. Glad to be a Honda Barn customer.

5 rate

jimhennessey56 25 May 2016

I could not have asked for better service. The necessary part was ordered and delivered to Honda Barn But we had company from California staying with us and needed the car. HB held the part until we were ready to schedule the work, set an appointment at our convenience, and did the work quickly in... the morning so that I could have the car for most of the day. I was offered a ride in the Honda Barn shuttle to pick up the car. It arrived as scheduled and the young man driving was very pleasant. Show more

5 rate

redlego6 23 May 2016

Brought my 2015 CRV in for annual inspection. Was my first time back since the completion of the new service facility. Jeff greeted warmly and very quickly got me oriented and the car in for the inspection. I was very impressed with the amenities in the waiting room. The service was completed ah...ead of schedule, the cost was waived, and the car was not only ready to roll, but had been freshly washed as well. First class! Show more

5 rate

Kathleen_Dinardo 23 May 2016

I am very satisfied with my Honda but the real reason I would never switch is because of the service I receive at Honda Barn. The service people are continuously helpful, courteous and knowledgeable. I have most often dealt with Jeff over the years and he has always made me feel very l comfortable.... Being a (senior) woman who doesn't know much about cars, other than turning the key to make the engine start, I trust him implicity to guide me as to what needs to be done to keep my car in good running condition. Show more

5 rate

ktp3377 21 May 2016

Honda Barn made purchasing a car one of the easiest decisions I've ever made! Tim Raymond was wonderful to work with. He is honest, knowledgeable, no pressure and showed me exactly what I was looking for. The entire experience from beginning to end was so seamless. They helped me find the best fina...ncing options, best warrantee and assisted with setting up my insurance. Sheila in finance was really thorough and didnt rush through anything. She answered my questions and prepped me for registering my car so that I was fully prepared with all the paperwork i needed after leaving the dealership.Prior to walking into Honda Barn I was so overwhelmed with the idea of the car buying process. After this experience I wish I hadn't put it off so long. I've had my car one week and came home today to a letter in the mail personally handwritten by Tim thanking me for my business! I recommend this dealership and especially Tim to anyone who's in the market for a new car. Show more

5 rate

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