Responsive DealerFire Playground dealership customer reviews

0p3ralove 03 Oct 2015

This is my fifth recent experience being present for the purchase of a new vehicle--The experience at Honda Barn in Stratham is far and away the best one I've ever had/been a part of, which is no doubt due to the positive, yet low pressure culture of the dealership. We came in knowing what we wan...ted (which definitely is the way to go to make for an efficient, yet confident purchase). David A. worked with us and we immediately liked him. He knew the inventory, validated and answered my questions, and made no pitches; He was kind, but to the point, asking legitimate questions and taking next steps only when we indicated we were ready to do so. There was not a single moment that I felt pressured to make a decision, and he also didn't leave us waiting for extended periods of time--No wear down tactics! He came out of the gate with a fair trade in value and did what had to be done to get the numbers to where we felt was comfortable and fair. When we got to the phase of closing the sale, we worked with the office manager, Bob (filling in for Chris C. I believe), we were just as pleased. Bob was also kind and considerate of what add-ons would really benefit me--he was informative, but didn't push any options and didn't show any disappointment or frustration when we declined the add-ons. He got the financing we needed, and made the close of the sale personable and positive. Overall, I am shocked at how quick and positive the whole experience was. I never knew that buying a car could be so low pressure and easygoing. I think this dealer is definitely differentiated from others in the Seacoast area, and I would recommend them highly. At Honda Barn in Stratham, NH, every step was courteous, to the point, and fair--the way any purchase should be! Show more

5 rate

pamp331@yahoo 02 Oct 2015

I thought my appointment was at 2:30 but it was at 3:30 so I was very early they were so nice and had my car done before 3:30 they really took great care of me and I thank them for that. They were friendly and kind. Thank you so very much!!

5 rate

rsmilner 02 Oct 2015

Service center is always pleasant and professional. They were able to fit in a last minute request prior to closing on a Saturday to add an inspection sticker to the service. Representative made sure to check with us and thank us before we left.

5 rate

Walter White, Appleton, WI 02 Oct 2015

Testing

5 rate

LADISLIPPERNH 01 Oct 2015

No pressure to up-sell when I brought my CRV in for an airbag recall. Loved having the car washed and Jeff's prompt and courteous customer service was unsurpassed. Although I did not purchase my Honda from this dealership, I will definitely make it my first stop when ready to trade in a couple of... years. Show more

5 rate

lsmhoude 01 Oct 2015

I had a really great experience with Honda Barn during my last visit. The staff were all professional and friendly, even at 7:30 in the morning! I was able to take the shuttle as the staff indicated, and I was to work in plenty of time. I would have preferred a loaner car, but I didn't know a...bout that availability until the day I brought the car in for service; in the future, I'll definitely reserve a car ahead of time when I make the appointment. Thanks for continuing to make my dealings with you terrific! :) Show more

5 rate

ml 30 Sep 2015

Jeff was friendly and courteous when I went to have my accord service. I feel very comfortable having my car serviced here. The service was done as I waited and was done in a timely manner.

5 rate

HULLCOPP 29 Sep 2015

I recently bought a used 2014 Honda Civic LX at the Honda Barn in Stratham. I had fully intended to do a lot of shopping around to find the best deal available. I had been dreading the whole process as, in the past, dealing with car salesmen has not been my favorite thing to do! The Honda Barn was... just my first stop. I was fortunate to connect with Chris Albano who was very open, honest and informative. Al Arcifa was very helpful in walking me through the financing end of the purchase and I ended my car search at the Honda Barn and looked no further. I'm extremely pleased with my purchase and the help I received from Chris and Al in making a decision that was right for me. Show more

5 rate

by AUTOGLASS0 25 Sep 2015

Great experienceGreat experience. I knew what I wanted and got it completed in 2.5 hours. I am very satisfied with my purchase. I will return to that dealership.

5 rate

AUTOGLASS0 25 Sep 2015

Great experience. I knew what I wanted and got it completed in 2.5 hours. I am very satisfied with my purchase. I will return to that dealership.

5 rate

How Are We Doing?