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1262 Reviews
4.9 out of 5 stars
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Rick85381 17 Sep 2015
The experience of buying a new vehicle should be exciting, but business ethics in many dealerships have diminished that experience. Last week defined our worst experience ever at Peoria Nissan. Never have I seen such low class shyster tactics as they basically held us captive for five hours. They tr...ied to wear us down, manipulate the pricing, then you sit and wait for the next round. Finally we had enough and wanted to leave. We had agreed a tentative deal and were told they had a car coming and wanted to leave our car and give us a loaner. We shouldn't have given them our car but we just wanted to leave and discuss our options. The next day was just as stressful as it took an hour and a half to get our car returned and we hadn't even sign any documents. Looking for an alternative, I saw the inventory at Avondale Nissan and was interested in a vehicle. Jasin Loop responded immediately and followed up within minutes with a full disclosure statement. Jasin is an consummate professional who has the skills, personality and professional excellence to compliment a dealership such as Avondale Nissan. He took us through the purchase, found refunds available for our trade in as we had a extended warranty. Did a follow up with our paper work to assure we would receive our VA plate discount. Jasin also had an immediate answer for every question or concern we expressed. Tony Rivera took us through the finance portion explaining all of our options but never being forceful trying to sell. A very refreshing process, one I've never experienced. Closing our process was Jasin explaining every function of the Murano and programming some features to get us started. A very stressful start Thursday morning ended with a very memorable car buying experience that returned the excitement in purchasing a new vehicle. I also know that salespeople such as Jasin exist because of business ethics of an owner who promotes honesty, integrity and treating customers with respect and we thank you for that ! Never have I been so completely impressed as I'am with our 2015 Murano SL. Extremely satisfied customers, Rick & Pam Baerlin Show more
5 rate
Edmunds
Rick85381 17 Sep 2015
The experience of buying a new vehicle should be exciting, but business ethics in many dealerships have diminished that experience. Last week defined our worst experience ever at Peoria Nissan. Never have I seen such low class shyster tactics as they basically held us captive for five hours. They tr...ied to wear us down, manipulate the pricing, then you sit and wait for the next round. Finally we had enough and wanted to leave. We had agreed a tentative deal and were told they had a car coming and wanted to leave our car and give us a loaner. We shouldn't have given them our car but we just wanted to leave and discuss our options. The next day was just as stressful as it took an hour and a half to get our car returned and we hadn't even sign any documents. Looking for an alternative, I saw the inventory at Avondale Nissan and was interested in a vehicle. Jasin Loop responded immediately and followed up within minutes with a full disclosure statement. Jasin is an consummate professional who has the skills, personality and professional excellence to compliment a dealership such as Avondale Nissan. He took us through the purchase, found refunds available for our trade in as we had a extended warranty. Did a follow up with our paper work to assure we would receive our VA plate discount. Jasin also had an immediate answer for every question or concern we expressed. Tony Rivera took us through the finance portion explaining all of our options but never being forceful trying to sell. A very refreshing process, one I've never experienced. Closing our process was Jasin explaining every function of the Murano and programming some features to get us started. A very stressful start Thursday morning ended with a very memorable car buying experience that returned the excitement in purchasing a new vehicle. I also know that salespeople such as Jasin exist because of business ethics of an owner who promotes honesty, integrity and treating customers with respect and we thank you for that ! Never have I been so completely impressed as I'am with our 2015 Murano SL. Extremely satisfied customers, Rick & Pam Baerlin Show more
5 rate
Edmunds
opozits 17 Sep 2015
The work was done in timely and professional manner. The Waiting area has magazines, coffee & TV to make wait comfortable. Staff is knowledgable and friendly.
5 rate
DealerRater
Victor 17 Sep 2015
As I had great difficulty removing the license plate of my soon to be sold vehicle, I called HondaBarn service line. Jeff answered the call, I told him my dilemna and he said come on in. I showed up , Jeff greeted me pleasantly and wrote up the work with ASAP at the top. Within 30 minutes my ve...hicle was ready. No charge. Thank you Jeff ! Show more
5 rate
DealerRater
RINADE34 16 Sep 2015
They are presently undergoing a major reconstruction and in spite of the disorder, I was greeted in a timely and polite manner. Service was done in time estimated.
5 rate
DealerRater
by DRACCIUS2003 15 Sep 2015
Great family owned dealership.Very pleasurable car buying experience. The price was already marked low when I arrived. No haggling necessary. Knowledgable and friendly salesman, and very quick buying process. HIGHLY recommended dealer as well as the a awesome brand. Best factory warranty in the busi...ness, and fantastic options list. Premium vehicles. Show more
5 rate
DealerRater
DRACCIUS2003 15 Sep 2015
Very pleasurable car buying experience. The price was already marked low when I arrived. No haggling necessary. Knowledgable and friendly salesman, and very quick buying process. HIGHLY recommended dealer as well as the a awesome brand. Best factory warranty in the business, and fantastic options li...st. Premium vehicles. Show more
5 rate
DealerRater
HP 15 Sep 2015
Over the years, I have dealt with many dealerships that I wouldn't go back to. Honda Barn and everyone I have come in contact with in this organization, is an anomaly to that paradigm. From the moment I walk in for service or parts, I am greeted with a smile, kindness and an urgency to solve my prob...lem. Everyone at Honda Barn is knowledgeable, respectful of my time and treat me with fairness and in a timely fashion. I can not imagine going to another Honda dealer and would recommend Honda Barn to everyone I know Show more
5 rate
DealerRater
Paul, NH 14 Sep 2015
Awesome people at this dealership. They were very helpful, knowledgeable, aand all work as a team to give us the best buying experience.
5 rate
Cars.com
ADELVECC 14 Sep 2015
Great service, excellent customer relations and fair prices! Highly recommend this dealership for service. Will use for all my service needs in the near future!
5 rate
DealerRater
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