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We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Responsive DealerFire Playground is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

Customer Lobby
1405 Reviews
4.9 out of 5 stars
5 star
1262
4 star
140
3 star
1
2 star
0
1 star
0
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stan0 10 Nov 2015
No bartering or bullying as I had requested when I walked through the door. I asked for a fair price one time quote and I informed I would take it or leave it. Obviously I accepted the quote Brought to service for pulling to the left. It appears a tire rotation and alignment has fixed the proble...m. Brought a 2nd time for a faulty trunk latch (the trunk would open for no apparent reason (whether the car was parked or moving) I haven't had a problem in the last 24 hours since I picked up the vehicle. I was very impressed to pick up a washed and vacuumed car. Nice touch to say the least Show more
5 rate
DealerRater
by JHUFFINES73 09 Nov 2015
Professional and FriendlyBoth Product Specialists that I dealt with were friendly, knowledgable, and willing to work with me to get me the car I wanted within my price range. I never felt pressured by them and the overall experience was a good one.
5 rate
DealerRater
JHUFFINES73 09 Nov 2015
Both Product Specialists that I dealt with were friendly, knowledgable, and willing to work with me to get me the car I wanted within my price range. I never felt pressured by them and the overall experience was a good one.
5 rate
DealerRater
Charlie & Joyce 09 Nov 2015
Went to refinance, and walked out buying another vehicle! Good Deal
5 rate
Cars.com
Delijah K 09 Nov 2015
Meko helped me feel totally comfortable in such an intimidating situation. My intention wasn't at all to get myself into a new car, but he did everything he could to get a car that was practical and still in my budget. At one point he was running around the dealership because I was in such a time cr...unch. Now that's service!! I would recommend him/Volkswagen to anyone buying a new car. Show more
5 rate
Cars.com
janetleecooke 09 Nov 2015
Received fantastic service from the moment we arrived. Never felt like a piece of meat, as we did when visiting a competing dealership. Our salesman, Chris, was extremely helpful and laid back. He always provided quick and honest responses whenever we called or emailed.
5 rate
DealerRater
janetleecooke 09 Nov 2015
The service department removed a nail from and patched our tire. When we arrived, we were met with a friendly greeting and quickly service. Jeff even took time to answer a few unrelated questions we had.
5 rate
DealerRater
AJCANNON 09 Nov 2015
I needed to have air bags replaced (scheduled recall) and a front end alignment...they did all the work and called two hours early to tell me my accord was ready to be picked up...great news...art c
5 rate
DealerRater
Mr Cox 08 Nov 2015
Rui my sales person really took care of what I was looking for. That you to Matt for putting together the great deal I'm very happy and recommend VW Auto Fair to my friends. Glad to ring the bell!!
5 rate
Cars.com
Honda owner 08 Nov 2015
The service given was fast and friendly and Ethel Brown could not have been nicer and very informative as far as answering my questions. Nice to see a woman in this particular job as being a widow it is not easy going into a "man's" world to have a repair made to my car. I will ask for her o...n my next visit. Show more
5 rate
DealerRater
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