Responsive DealerFire Playground dealership customer reviews

DebbieInGoffstown 19 Oct 2015

I will be the first to admit that I am not the easiest customer to satisfy, especially when it comes to such a large purchase as a new vehicle. From the start, our salesman, Meko, was first rate. Friendly, knowledgeable about the product we were interested in and he followed up with us when he said ...he would. He made the entire process pain and drama free. By his efforts, which went above and beyond the norm, Auto Fair Volkswagen has earned my husband and I as customers for life. We would most definitely recommend Auto Fair Volkswagen, and Meko in particular, to our family and friends that are in need of a new or used vehicle. Show more

5 rate

Brian 19 Oct 2015

AFV, very nice facility, friendly people, the process is what yo expect but too way to long. Kurt is the sales guy was very nice and explained the car features. We refi'd onc car and ended up buying a used car. The deal was complicated but in the end I think we did ok. It took way to long, 7 hours f...rom walk in to drive off. It should not take 7 hours to buy a car. The sales manager was very nice and helpful and I give cudos to the Finance guy as he did an Excellent job explaining all the options. Show more

4 rate

rosky 19 Oct 2015

Service team seems very honest and performs the service quickly. The don't push you to have services you don't need, but points out ones that may be useful.

5 rate

SURFING4TURF.JOHN 19 Oct 2015

Always a good experience. I bought my car here and always return for all warranty work and major repairs. I would recommend this service department to a friend.

5 rate

Nhjazz 18 Oct 2015

The helped me get out of my tdi and into a newer vehicle.

5 rate

tiggy2016 18 Oct 2015

I had a great experience purchasing my new Volkswagen Tiguan at Autofair Volkwagen of Nashua. Jared was able to work with me and get me out of a current lease and get me into the car that I wanted at a payment that was within my budget. The whole experience was enjoyable and went smoothly- from the ...test drive to the buying process. I am very happy with my purchase! The dealership is beautiful and all the sales people are very friendly and helpful. I would definitely recommend this dealership to friends & family. Show more

5 rate

Chicken teriyaki boy 17 Oct 2015

service was good, Jeff is always helpful and friendly, labor is pretty expensive, the guest wifi is kind of unreliable so hopefully that can be fixed.

4 rate

Nanapez 17 Oct 2015

I come all the way from Massachusetts to utilize this dealership because I have complete confidence that management will work with me regardless of what the problem is.

5 rate

Kurt Tolksdorf 16 Oct 2015

Mr. Perez gave us an informative test drive of two models, a Golf GTI with the 220 hp turbo engine, and a used Golf TDI diesel. The former was a wonderful vehicle, with ideal suspension calibration and loads of power. The latter surprised us with its quietness and refinement, and was the favorite of... the missus. Our obstacle to purchase: we have two vehicles with more than 100K on them which run great: a Honda Civic and a 1994 Mercedes E320. Trade-in potential of either could not possibly match their $ value to us. Ergo, it's a bit hard to make the numbers work. Despite this, we are glad that we test-drove VW and may very likely return in a couple of years when the diesel hoopla is resolved. Show more

4 rate

Melanie A. 16 Oct 2015

I bought a barely used 2016 Tiguan from Nick P. He was always there for anything that I needed and he talked me through my "cold feet" and anxiety with my purchase. I can not say enough great things about the people who work there. The GM was also amazing and courteous, the closing gentleman had a g...reat sense of humor. They were simply amazing. Show more

5 rate

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