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Customer Lobby
1405 Reviews
4.9 out of 5 stars
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harpsilady 22 Jul 2015
Very good, prompt, and courteous service. I really don't have too much to say as I only had an inspection. I hope this helps!
4 rate
DealerRater
Happy Honda Owner 22 Jul 2015
I spent over a week searching for a used vehicle for my wife and dealt with many dealers in the process. To me the Honda Barn really stood out because of their culture. The lack of obvious sales strategy was more than refreshing. The car I viewed (and purchased) was presented in an honest and logica...l fashion as it's features were demonstrated from a practical and informational standpoint. Bill Bradley (the salesman) took an approach that ensured my awareness of it's value in a relevant manner without forcing it. Throughout the experience he was also very personable and kept things light with good conversation. After visiting several other dealerships where all interaction seemed to quickly steer it's way into some kind of sales strategy, this was a nice change. When we chose to buy the vehicle, I found the same down to earth and level headed approach from everyone I interacted with. In short, I believe this is a dealership that consists of people who genuinely enjoy helping customers make the right decision. The lack of pressure accompanied by a staff who genuinely wants to help makes it a great place to shop. Show more
5 rate
DealerRater
Susan Smith 20 Jul 2015
I was most pleased with the courteous and professional service I received at AutoFair Volkswagen Nashua. Before my visit I was welcomed cordially by the Finance Manager as she prepared me for my visit via a phone call. Upon arrival at the dealership, I was welcomed by the salesman with whom I looked... at the inventory of cars. I also had the pleasure of meeting and working with the Sales Manager. I will go back and purchase a new vehicle when my financial portfolio will support it. Show more
5 rate
Cars.com
125PANDY 20 Jul 2015
Brought my 2006 Honda in for an air-bag recall. Service was prompt and courteous. I also like the 5 point check down on the car. At least I know what is next and when to bring in for service.
5 rate
DealerRater
MATKINSON0 20 Jul 2015
Jeffrey Arnault is the man Always takes care of me around my schedule and yours of course. He is a great voice for your company.
5 rate
DealerRater
buttercup1212 20 Jul 2015
My van broke suddenly on the way to work. The service center was swamped but they managed to get me in and fixed by noon the next day. Ms. Brown also went out of her way to get our warranty information from the Manchester branch.
5 rate
DealerRater
SUNRISEBTL 20 Jul 2015
David April was pleasant and helpful with my new car. We discussed turning my 2013 in and leasing a new CRV . I'm very happy with Honda Barn of Stratham ~ the financial young man was also very patient and explained everything well .
5 rate
DealerRater
Simon T. 19 Jul 2015
I'm telling everyone about the great buying experience I had with Autifair Volkswagen, its sales team, and General Manager, Jared S. I went In anticipating to test drive a certified pre owned 2915 Jetta I'd seen on cars.com; and a few hours later, drove off the lot in a brand new 2015 Jetta SE. Mike... P., my sales consultant, let me take an extended test drive in the certified Jetta I'd inquired about on cars.com so I could expirience both street and highway driving. It wasn't my ideal color choice, and while Mike had to step away for a few minutes, a colleague of his suggested a brand new one. General Manager, Jared S., closed the deal by beating the competition hands down, and included the first two scheduled maintenance services. He truly made me feel good about the deal. When a slight issue regarding paperwork arose after the transaction, Jared made it right, saving me time. I like that! He's earned my business. When the time comes, I will bring my Jetta to Autofair for scheduled service and anything else that may arise. I highly recommend considering Autofair Volkswagen for your next automotive purchase. Show more
5 rate
Cars.com
HB_Fan 18 Jul 2015
Brand loyalty is more than just a response to superior engineering when it comes to automobiles. After the selling, the game's name is support. The Honda Barn excels in post-sale support with an excellent service/parts department. It's about the people you speak to about a squeak, rattle, or bump. I...t's the people who patiently listen to your story about what is needed. It's the people who turn that often rambling tale into a reality. As the years unfold and the miles pile up, it's the people at Honda Barn who keep your initial investment in first class shape. Of special note is the Honda a Barn service writer Jeff Arnault. I am constantly amazed by his patient professionalism as he greets, meets, listens to, and brings good (and sometimes bad) news about the health of a customer's vehicle. He knows his Honda customers by name and truly displays a personal warmth that makes all feel welcome--and in good hands. Yes, brand loyalty is about a superior product. However, brand loyalty would not exist long if it were not for the people behind the brand. Thanks Jeff and the entire Honda Barn family for your many years of support and quality professionalism. Show more
5 rate
DealerRater
R259 18 Jul 2015
I took my new to me Civic there for service. I spoke with Ethel who was able to get me into the schedule at my convenience. On the day of the service another representative called to inform me the car was done and gave me a recap of the work completed and the total of the bill. I wish I could rememb...er his name; thank you to both of you! I will go back and would recommend Honda Barn to anyone who owns a Honda car. Show more
5 rate
DealerRater
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